5 Ways to Fix Action Needed Prompt for Wi-Fi

By Puja Chatterjee on July 27, 2023

When you are prompted with ‘Action needed’ for the Wi-Fi connection by your network, do not consider it as an error message caused by any bug or malware or by a faulty adapter.

It is actually intentional and a security measure that mainly prevents you from connecting to any unknown networks.

However, this security aspect can be quite irksome when it appears too frequently, and often unnecessarily. In such a situation, you can disable it permanently.

If you are unaware of the methods, find it below in this article. These solutions are applicable for both Windows 10 and Windows 11 versions.


What are the Reasons for Action Needed Prompt to Appear?

The main reason behind the intentional ‘Action needed’ message to appear is to inform you that you are connecting to a network.

In addition to that, this notification also appears when you try to connect to a network with the same name as another. It informs you can proceed with your action if you know the network. This saves you from connecting to any strange or malicious network.

This notification is generated in the Windows system by using the Network Location Awareness (NLA) service. It detects the properties of a network and informs the best possible ways to handle the connections.

The NLA, in turn, depends on another important feature called the Network Connectivity Status Indicator (NCSI). This component provides feedback on the status of the devices connected to a network.

Some other reasons related to this are:

In simple words, the ‘Action needed’ prompt indicates changes that are made to the network. It may also appear when there is no internet which may be due to non-payment of bills or issues in the power settings.

How to Fix Action Needed Prompt for Wi-Fi?

The two common and perhaps the most effective ways to handle the ‘Action needed’ prompt appearing on your PC are by making changes in the Windows Registry Editor and the Local Group Policy Editor.

In addition to the above, there are quite a few generic solutions to fix network errors that you can also try to resolve the problem you are facing with the ‘Action needed’ prompt. These are:

Here are the steps to follow.

Method 1: Disable Network Connectivity Status Indicator from the Windows Registry Editor

There may be issues with the network connectivity status indicator and disabling that feature can sometimes resolve the issue of the ‘Action needed’ prompt appearing continuously when you try to connect to your Wi-Fi.


In the Windows Registry Editor window, click on the small arrow next to each of the following folders in the exact order as shown in order to expand them:

You may also double-click on each of the above folders to expand them.



Now, collapse all expanded folders on the left panel of the Window and go back to HKEY_LOCAL_MACHINE.

Then expand the following folders in the exact order:

Now, under Windows you will see the NetworkConnectivityStatusIndicator folder.

Selecting the DWORD


(You might see this key already created. In that case, you must simply double-click on it).

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new Edit DWORD

Now, restart your computer and that should hopefully resolve the issue.

If that did not solve the problem, in the same way as above, create a new key, name it as DisablePassivePolling, and change the Value data to 1.

Restart your PC and it will resolve the issue.

Method 2: Make Changes in the Internet Communication Settings from the Local Group Policy Editor

If the above method does not work, you can try another method, especially if you are using a Windows 10 Pro machine.

Sometimes, small changes made in the Local Group Policy Editor can resolve the issue of ‘Action needed’ prompt while connecting to your Wi-Fi.


Typing gpedit.msc

In the Local Group Policy Editor window, expand the following folders by clicking on the small arrow next to each in the exact order as follows:

On the right side of the window, look for Internet Communication Management.

Looking for Internet Communication Management

Double-clicking on Internet Communication settings

Turn off Windows Network Connectivity Status active tests

Click on the small circular button next to Enable

Now, restart your computer and your problem will be fixed.

Method 3: Make Changes in the Power Settings of Your Computer

Sometimes, the default power settings of your PC may also cause this prompt to appear when there is no internet connection.


Selecting Properties

Allow the computer to turn off this device to save power

Most of the time, it will solve the problem.

Method 4: Running the Internet Connection Troubleshooter

If there is a system glitch, then the above solutions may not work. In such situations, often simple solutions like running the Internet Connection troubleshooter.

This built-in utility is very helpful to scan several underlying system glitches and fix them automatically to resolve several issues, including a PC encountering ‘Action needed’ prompt while connecting to the Ei-Fi.

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Clicking on Update & Security

Select Additional troubleshooters from the right side of the window

Clicking on the Run the troubleshooter

The problem should be resolved.

Method 5: Disable the Fast Startup Feature

The Fast Startup feature in Windows often creates a lot of issues, and frequent appearance of the ‘Action needed’ prompt can be one of them. Disable it to prevent it from appearing.


Clicking on Power Options

Clicking on ‘Choose what the power buttons do’

In the following System Settings window, you will see that everything under the Shutdown settings below is greyed out.

Clicking on the ‘Change settings that are currently unavailable’

Clicking on the small box next to ‘Turn on fast startup

Now, the ‘Action needed’ prompt may not appear.


Whether it is a Windows system or any other, any issues related to the network is annoying, especially when it prevents you from making a connection.

The solutions mentioned above will hopefully resolve the frequent appearance of the ‘Action needed’ prompt.

You can always undo the changes if needed.