7 Ways to Fix Media Disconnected Error in Windows

By Dominic Chooper on September 11, 2023

Your online activities can be hindered due to disruption in internet connectivity and your experience may be affected due to the ‘Media Disconnected’ error on your Windows computer.

So, such errors related to a network issue need immediate attention.

In this article, you will learn about the causes behind this error and the practical solutions to fix it easily and restore seamless internet connectivity in no time.


What are the Reasons for Media Disconnected Error to Occur in Windows?

Usually, the main reason behind the ‘Media Disconnected’ error to occur is a loose connection or faulty cable.

However, there can be other probable causes for this error to occur, which include the following:

Fortunately, there are some simple fixes to this issue.

How to Fix Media Disconnected Error in Windows?

It is best to start with some basic checks to resolve the ‘Media Disconnected’ error in Windows, such as inspecting the cables for loose connection or damage.

A few other basic troubleshooting could be:

If the simple checks mentioned above do not help resolve the issue, you can try these relatively complex solutions:

All of the above steps can troubleshoot a diverse range of network issues, including the ‘Media Disconnected’ error. Here are the steps to follow for each.

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Method 1: Update Network Drivers

If the network driver is outdated, you may experience the ‘Media Disconnected’ error. Updating it is a possible fix.


Selecting Device Manager

Selecting Update driver

Choosing Search automatically for drivers

Check if the issue is resolved. If it persists, try the next method.

Method 2: Reset TCP/IP Stack

You may try to resolve the issue by resetting the TCP/IP stack and also performing a Winsock reset.


Selecting Run as administrator

netsh int ip reset

Additionally, you may also perform a Winsock reset by typing the command netsh winsock reset in the Command Prompt windows and hitting the Enter key.

netsh winsock reset

When the process is complete, restart your computer and check whether the issue is resolved after it restarts. If you still experience the issue, try the next method.

Method 3: Disable and Enable Network Adapter

Often simply disabling and reenabling your network adapter may resolve the issue. So, give it a try.


Selecting Open Network & Internet settings

Clicking on Change adapter options

Selecting Disable

Verify if the issue is resolved. If it has not, follow the next solution.

Method 4: Update Network Sharing Settings

If you think the network sharing settings are causing the ‘Media Disconnected’ error, disabling it may resolve the issue.


Clicking on the OK

Note: This method may not be a universal solution because its success depends on the configuration of the particular network and issues.

Method 5: Change the Link Speed Setting

If your router is old, you may encounter this error if it is set to ‘auto-negotiation’ mode. Changing it to something else may resolve the issue.

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Going to the Advanced tab

Note: This method may not be suitable for all situations and should be followed with extreme caution with any current driver installed on your PC uninstalled.

You must select the value according to the capabilities of your network hardware. Any wrong selection may lead to further network issues and even loss of connectivity.

To be safe, refer to the hardware documentation or consult with your network administrator for the correct settings.

Method 6: Upgrade the Firmware of Your Router

Upgrading the firmware of your router can potentially resolve the ‘Media Disconnected’ error, just like other network-related issues, especially if it is related to incompatibility or bugs in the firmware.

Note: Be careful with this process because errors might result in further complications.


label at the back of the device

(This location and name may vary depending on the brand and model of the router).

(The default IP address is usually or, but refer to your router manual to be sure).

Log in by entering the username and password

(If you have not changed it before, it will usually be ‘admin’ for both and written on the label).

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Clicking on the Upgrade button

This process may take several minutes. So, wait patiently until it is complete. The router may restart automatically.

After the system restarts, you will have to reset and reconfigure the router from scratch.

Perform a factory reset by pressing Reset at the back of the device with a paperclip and holding it for about 10 to 15 seconds until all lights are on.

Performing a factory reset

After everything is complete, check whether the issue is resolved or not.

Method 7: Perform a System Restore

You can perform a system restore to resolve the issue if it is caused by a recent software update or change. It will take the system back to an earlier state when things worked fine.


Create a restore point

System Properties window

If it is disabled, as in this case, select the disk > Click on the Configure button > Check the circle next to Turn on system protection > Click on Apply and then on the OK button.

Turn on system protection

Now you will be able to click on the System Restore button that is greyed out in the image before the above.

This will open the Restore system files and settings window.

Restore system files and settings window

Follow the on-screen instructions to start and complete the system restore process.

When the setting is complete, the PC will restart to start the restoration process. Wait for it to complete, and when it is done, restart your computer again.

Note: System restore must be performed as a last resort because it is disruptive. It will remove all updates, so, you should have proper backups of all your data and files.


In conclusion, resolving the ‘Media Disconnected’ error in Windows is easy with the above solutions.

You may try one or a combination of these depending on the cause and situation to ensure continual internet connectivity.

However, if nothing helps, seek professional assistance.