How to Fix PC Not Showing Phone Connected?

By Puja Chatterjee on March 08, 2023

Significant technological developments today allow connecting phones to the PCs not only for file transfer but also to have an improved user experience.

In fact, most of the phones you get today can be connected to a PC by using the Plug and Play feature. However, sometimes it may not be detected.

This is a common and a non-fatal issue, and this post will guide you through several easy fixes when a phone is not detected by a Windows 10 or Windows 11 PC. So, read on.


Why Does a PC Not Show a Phone Connected?

The most common reason for a PC not detecting a connected phone is an issue with the operating system itself, which cannot recognize the phone.

In addition to that, there are several reasons for a PC not detecting or showing the connected phone and allowing file transfer, such as:

How to Fix a PC Not Showing Phone Connected?

Fix PC Not Showing Phone Connected

You can fix the issue of a PC not showing a phone connected to it both in some of the simplest as well as in some of the more complex ways.

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The few simple ones include making sure that the phone is unlocked, the ports are in order, using a different cable, and more.

You may also try tweaking and switching off the Airplane Mode and connecting the phone directly to the PC in place of any intermediary devices such as hubs, splitters, or switches.

If these methods do not work, here are the relatively complex ones to try.

Method 1: Changes in Device Manager

Outdated host controllers and improper power management settings of the USB controllers may prevent the PC from showing the connected phone.

A few small adjustments made in the Device Manager will resolve the issue. There are a couple of specific steps to follow for this process.


Step 1: Power Management

Go to Device Manager

find Universal Serial Bus Controllers

USB Root Hub 3.0 Properties

Go to the Power Management tab

Allow the computer to turn off the device to save power

Step 2: Host Controllers

You will now have to update the host controllers.

USB 3.0 host controllers Update Driver

Search automatically for drivers

The best drivers for your device are already installed

Close the Device Manager window

Restart your computer

Step 3: Check

Your phone will be displayed in the window.

Method 2: Tweaking the Media Transfer Protocol

If the Media Transfer Protocol is not set properly, your phone may not be detected by the PC. Therefore, resetting it correctly is one good and effective way to resolve the issue.


Go to Drive C

Open Windows folder

INF’ folder


wpdmtp install

Your phone will now be available and shown on the left side panel.

Method 3: Update Driver

Any outdated driver installed for the other devices in the computer system will also make the connected phone invisible on a PC. Therefore, ensure that the drivers are updated to fix the issue.


Select Manage and click on it

Other devices Update

Your phone will now be detected by the PC.

Method 4: Adjusting Projecting to This PC

The ‘Projecting to this PC’ option in the Settings tab plays an important role in making the computer detect the connected phone.

Therefore, if it is not set properly, it is needless to say that you will have to reset it, apart from adding the wireless display feature.


Step 1: Install Wireless Display

Click on the Systems option

Wireless display optional feature to project to this PC’ feature

Click on ‘Add a feature’

Wireless Display Install

Step 2: Set up

Projecting to this PC

Once it is done launching it, your phone will now be detectable by the PC.

Method 5: Choosing the Right Option

If the correct option is not selected and set on your phone then it will not be detected by the computer. In fact, every time you connect your phone to the PC, it will simply charge your phone and not transfer the files.

Once again, you will need to follow two steps to choose the correct option and resolve the issue.


In the first step, you will have to connect your phone to the PC. Forget whether it is detected or not and choose the ‘Transfer files’ option in the Use USB to notification window on your mobile phone.

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Transfer files’ option in the Use USB to

The second step involves installing the required driver, and for that you will have to follow the steps for updating the driver for Other Devices as you did in step 2 of Method 1. After that, instead of closing the window, follow these steps:

Browse my computer for driver software

Let me pick from a list of available drivers on my computer

Select your device’s type from the list below

Select the device driver you want to install for this hardware

Update Driver Warning

Windows has successfully updated your drivers

Check whether the phone is showing on This PC.

Method 6: Reinstall Portable Device Drivers

Sometimes, the portable device drivers cannot detect the phone when you connect it to the computer. In such a situation, instead of updating the drivers, simply uninstalling and reinstalling them can resolve the issue.


Portable Devices Uninstall

Once you are done uninstalling the portable device driver, in the second step of this method, you simply need to unplug the phone cable and reconnect it to your PC.

Wait for the system to install the necessary drivers. When it is done, you will be able to see your phone in the My PC window and be able to transfer files and media.


However, if the PC does not recognize the phone in the first place, then all the benefits offered will not be available to enjoy. You will not be able to access or transmit data.

Well, after reading this article, now you surely have nothing to worry about, as you know one too many proven and easy fixes to this issue.